Segal Jewelry collection
Custom Order Process
The brand's own description of how a custom ring is requested, designed and approved. Read it before you commission a one-off piece.
Marquise shape / Mixed stones / Yellow gold
Updated by Taya Sel
A custom ring makes sense when you can describe something specific that you cannot find in a catalog. It makes less sense if you mainly want to tweak one detail, since many online jewelers already let you change the metal, stone type or band width on existing designs.
Save three to five reference images and write one sentence about what you like in each. “The leaves on this band, the stone height of that one” is more useful to a designer than a mood board without notes. Our guide on how to choose a unique engagement ring has a checklist you can adapt.
It varies by jeweler and complexity, but several weeks is common once the design is approved. Build in extra time for revisions and delivery, and ask the jeweler for a written estimate.
Many jewelers restrict or exclude returns on custom or engraved pieces. Read the return policy for custom work specifically, not just the general policy.